Based on Article 6, Point 3 of the Act on the provision of services in tourism ("Official Gazette" no. 130/17, 25/19, 98/19, 42/20 and 70/21), the user of the service is allowed to submit a written complaint in the business premises, and by mail to the address: Joke Kneževića 1, 21310 Omiš or via e-mail: rafting.apex@gmail.com We will respond to a written complaint in writing within 15 days from the day the complaint was received. Service company "APEX RAFTING", owner Goran Škarić